Shipping policy
SHIPPING:
All Shipping Rates are based on single purchase items.
Please make sure to provide the correct shipping address during checkout as the address cannot be changed after checkout. We are not responsible for any incorrect or undeliverable addresses.
Please contact me for a quote on combined shipping charges.
For items like glass, ceramic mugs or glasses, I pack these items in bubble wrap and Styrofoam for extra protection.
Your package is automatically protected from loss only up to $50.00 of your item's value. If your item is worth more than $50.00 you may want to purchase additional insurance on your behalf.
I accept no responsibility or liability for loss or damage.
If additional insurance is not purchased for packages over a $50.00 value.
Shipments containing glass or ceramic items are subject to coverage for loss but not for damage.
If items are damaged during shipping, please contact me and I will send a replacement if possible.
Shipping and packaging costs includes the cost of the boxes or envelopes, bubble wrap and Styrofoam.
If I am able to get a lower rate due to your location, I do, and have refunded the difference in shipping costs.
If you wish to upgrade to a different service, please email me and I will inform you of what the additional cost is.
FOR US CUSTOMERS:
U.S. orders are shipped from Blaine, WA.
I ship my products USPS or FedEx.
FOR CUSTOMERS IN CANADA
I ship my products Canada Post Regular Mail or Canada Post Regular Parcel.
INTERNATIONAL SHIPPING:
- International Shipping may take up to 4 - 8 Weeks.
- International shipping rates are available by quote only. Please email me your location and I can get a shipping quote for you.
- You need to be aware that your own country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery.
- Any and all customs or duty fees are the responsibility of the buyer. These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be.
- Please make sure to provide the correct shipping address during checkout as the address cannot be changed after checkout. We are not responsible for any incorrect or undeliverable addresses.